My grandfather spent the last few years of his life here and the care he received was outstanding. The staff never failed him. He was always occupied, stimulated, clean, and well-fed. They communicated well with our family and addressed concerns directly. The only blips we ever experienced were when regular staff were out and some of the subs were not up to same quality standard we were used to, but we still never felt worried for his well-being.
Because of the incredible care provided by these wonderful people, my grandfather's quality of life far surpassed what he had elsewhere, up until last breath. Even after his death, they were supportive and cared for my family during our mourning, well beyond their duty.
Being in EMS, I've seen the worst of the worst and seen some of the best, and Roxy Anne definitely falls in top 1%.
Kieran
5-Star Google Review
